Certificate IV in Business Administration

BSB40515 | CRICOS: 087038M

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Take the next step in your business career with this mid-level course.

Are you looking to enhance your skills and knowledge in business administration? If so, the Certificate IV in Business Administration is for you.

This course provides you with a stepping stone to your dream business career by providing you with the necessary skills and knowledge required to obtain skilled work within a professional office environment.

You’ll gain a good understanding of the various roles within the business administration sector, including the ability to develop complex spreadsheets, implement customer service and innovation strategies within your work team, and make business presentations. This will provide you with a strong platform to succeed as a project officer, office administrator or sales agent.

Course Overview

This course is the starting point for your career in the world of business. This program gives you the essential knowledge and skills for the day to day tasks required of entry level employees in the business sector. You will learn the basics of Microsoft office, customer service and workplace health and safety, as well the communication and organisational skills needed to work effectively in your current or future role.

Course Duration
25 weeks
Entry Requirements

IELTS 5.5 or equivalent* (No band below 5.0).

Completion of Year 12 (or equivalent in the student’s home country).

Students who have not completed Year 12 (or equivalent) must have relevant work experience or a qualification that indicate a likely success of course completion.

Tuition fees

From $3,000**

Intake Dates
Every 2 weeks starting 15/01/19. See the PDF for all intake dates.

*Alternatively, students are required to take a pre-test before enrolment.

**Additional costs include: $200 materials fee; $250 enrolment fee.

This is a guide only. Please contact QAT for the exact cost.

Course Highlights

  • This course will equip students with the necessary skills and knowledge to become a qualified project officer, office administrator or sales agent.
  • This qualification is nationally recognised.
  • Our trainers are qualified, industry-experienced professionals who provide one-on-one support to ensure you have the knowledge and skills needed to succeed in the field.
  • Students will be trained in real world settings and acquire job-ready skills through their training.
  • Successful completion of this course will enable you to work as an office administrator, or complete further study with our internal pathways.

Course Units

Prepare financial reports
Organise meetings
Develop and use complex spreadsheets
Write complex documents
Organise business travel
Coordinate implementation of customer service strategies
Make a presentation
Undertake marketing activities
Plan and manage conferences
Implement and monitor WHS policies, procedures and programs to meet legislative

Career Opportunities

Job prospects upon successful completion of this course include:

  • Sales Agent
  • Sales Account Assistant
  • Project Officer
  • Office Administrator
  • Executive Personal Assistant
  • Administrator

Further Study

Students can pursue further studies by enrolling into any of the following courses through our internal pathways program:

  • Diploma of Business (specialising in project management)
  • Diploma of Leadership and Management
  • Diploma of Leadership and Management (specialising in social media and digital marketing)

For more information on our university pathways, please see University Pathways


Graduates can also choose to immediately commence their business career.

What students are saying about QAT

“I had the opportunity to study at QAT, great people and great staff. I had many experiences, I had difficult moments and sometimes hard to express my frustrations, however the trainers always were there to support me, been patient with me they help me to continue until the end."
Leidy From Colombia
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