Certificate IV in Hospitality

SIT40416 | CRICOS: 093170A

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Enjoy a rewarding and exciting career in one of the largest and most diverse industries around the world.

In this course, while you extend your knowledge and skills on various facets of Hospitality, you will also become qualified to be a team leader and supervisor. This course will lay an essential foundation for further study with our Diploma of Hospitality.

Course Overview

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Course Duration
72 weeks
Entry Requirements

IELTS 5.5 or equivalent* (No band below 5.0).

Completion of Year 12 (or equivalent in the student’s home country).*

Students who have not completed high school must have relevant work experience or a qualification that indicate a likely success of course completion.

Tuition fees

From $10,500 **

Work placement hours

36 shifts

Intake Dates
Every 6 weeks starting 01/29/20. See the PDF for all intake dates.

*Alternatively, students are required to take a pre-test before enrolment.

**$500 materials fee and $250 enrolment fee; this is a guide only, please contact QAT for the exact cost.

Course Highlights

  • This course will upgrade student’s skills and knowledge to become qualified in a supervisory role within hospitality.
  • This qualification is nationally recognised.
  • Our trainers are qualified, industry-experienced professionals who provide one-on-one support to ensure you have the knowledge and skills needed to succeed in the field.
  • Students will be trained in real world settings and acquire job-ready skills through their training.
  • Successful completion of this course will enable you to work as a food and beverage or front of house supervisor, or complete further study with our internal pathways.

Course Units

Source and use information on the hospitality industry
Prepare and serve espresso coffee
Work effectively in hospitality service
Use social media in a business
Use hygienic practices for food safety
Prepare and serve non-alcoholic beverages
Serve food and beverage
Show social and cultural sensitivity
Provide responsible service of alcohol
Prepare and serve espresso coffee
Enhance the customer service experience
Purchase goods
Identify hazards, assess and control safety risks
Implement and monitor work health and safety practices
Monitor work operations
Manage diversity in the workplace
Manage conflict
Lead and manage people
Manage finances within the budget
Provide advice on food

Work Placement Centers

Currently, students are able to undertake work placement at Botero House, or any other café or restaurant with approval from their hospitality trainer.

Career Opportunities

Possible job titles include:

  • Bar supervisor or team leader
  • Concierge
  • Duty manager
  • Food and beverage supervisor or team leader
  • Front office supervisor or team leader
  • Housekeeping supervisor or team leader
  • Gaming supervisor or team leader
  • Shift manager.

Further Study

Students can pursue further studies by enrolling into a Diploma of Hospitality Management through our pathway program. For information on our pathways, please see Pathways.

Alternatively, for a shorter study duration, apply to study a packaged course. Student can choose to package this course with diploma of Hospitality. For more information, please contact us.


Graduates can also choose to immediately commence their business career.

What students are saying about QAT

“I had the opportunity to study at QAT, great people and great staff. I had many experiences, I had difficult moments and sometimes hard to express my frustrations, however the trainers always were there to support me, been patient with me they help me to continue until the end."
Leidy From Colombia
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