Cricos Code 111484G


Certificate III in Hospitality


Gain hands-on hospitality skills for employment in restaurants, cafes, hotels and bars with the Certificate III in Hospitality at Queensland Academy of Technology

Kickstart your hospitality career with this entry-level qualification and gain the skills and knowledge to become a food and beverage attendant or work behind a bar, with the view to becoming a team leader or gaining supervisory role in a restaurant, hotel, or venue.


Kickstart your hospitality career in the field that:

• Has a fast-growing future;
• Is diverse and filled with opportunities;
• Offers great job prospects;
• Is dynamic and ever-changing;
• Every day is a brand new experience!

The SIT30616 Certificate III in Hospitality qualification covers a wide range of core hospitality topics including how to deliver outstanding customer service, suggestive selling techniques, handling customer complaints, Barista training, bar & beverage product knowledge and correct hospitality service techniques.

QAT’s unique food and hospitality focused education model enables students to make the most of a rewarding career in the Hospitality industry. QAT’s mission is to help students achieve their highest potential personally, academically, and professionally. We focus on assisting students to gain successful employment during their studies and following graduation. This course provides a pathway to supervision, management and business ownership.

Course Duration and Study Options


• IELTS 5.5 or equivalent* (No band below 5.0)
• Completion of Year 12 (or equivalent in the student’s home country)*
• Students who have not completed high school must have relevant work experience or a qualification that indicate a likely success of course completion.

*Alternatively, students are required to take a pre-test before enrolment.


Please contact us for tuition fee of this course.


Skills and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you study at the Queensland Academy of Technology, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning.

You can choose to package this course with the Certificate IV in Hospitality for shorter duration and less cost. Contact us to find out more!


We have many payment options available depending on each individual student. Please Contact QAT to know what payment option suits you.

Why Study with QAT?

At QAT our aim is to assist you in reaching the required competence and confidence to succeed within the Hospitality industry.

Join QAT industry award winning trainers who will provide you with the individual training support to successfully achieve your study to reach career goals and gain employment in the Hospitality, Events and Tourism industry.

You will receive:
Highly informative orientation and induction
Meet with the lead trainer to discuss all aspects of the course including work placement
An individual training schedule which includes assessment due dates
Meet the student support officer dedicated to assist you
Access to the QAT student portal, E-learning portal and virtual classroom
Access to QAT student Facebook, student activity calendar and QAT job club
Work placement in a real Hospitality business to receive hands on experience
Access to Hospitality job vacancies
Once successfully completed, you have access to the pathway towards SIT40421 Certificate IV in Hospitality


The successful achievement of this qualification requires you to complete 15 units of competency. Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts. You are required to complete a minimum of 36 shifts of placement to satisfy this component of your qualification.

SITXCOM007 - Show social and cultural sensitivity
SITXHRM007 - Coach others in job skills
SITHIND006 - Source and use information on the hospitality industry
SITXWHS005 - Participate in safe work practices
SITHIND008 - Work effectively in hospitality service
SITXCCS014 - Provide service to customers
SITHFAB021 - Provide responsible service of alcohol*
SITXFSA005 - Use hygienic practices for food safety*
SITXINV006 - Receive, store and maintain stock
SITXFIN007 - Process financial transactions
SITHFAB024 - Prepare and serve non-alcoholic beverages
SITHFAB025 - Prepare and serve espresso coffee
SITHFAB027 - Serve food and beverage
SITHFAB034 - Provide table service of food and beverage
SITXFSA006 - Participate in safe food handling practices


Students can pursue further studies by enrolling into Certificate IV in Hospitality. For information on our pathways, please see pathway programs.

Alternatively, for shorter study duration, apply to study a packaged course. Student can choose to package this course with a higher level certificate course in Hospitality. For more information, please contact us.


This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees.

• Espresso coffee machine operator
• Food and beverage attendant
• Front desk receptionist
• Function attendant
• Function host
• Gaming attendant
• Housekeeper
• Restaurant host
• Senior bar attendant
• Waiter

Any Questions?

For assistance, our Enrolments Team are more than happy to help you with any questions you may have. Contact us now and we'll get you started.


Got questions about this course? ASK HERE and we will happily answer them

Be job ready

Start your journey with QAT today


Apply to enrol in this course to qualify for exciting work opportunities in hospitality services.