Certificate IV in Hospitality | Queensland Academy of Technology Click here for Virtual Classroom

Certificate IV in Hospitality

SIT40416 | CRICOS: 093170A

Enjoy a rewarding and exciting career in one of the largest and most diverse industries around the world.

In this course, while you extend your knowledge and skills on various facets of Hospitality, you will also become qualified to be a team leader and supervisor. This course will lay an essential foundation for further study with our Diploma of Hospitality.

Course Description

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Entry Requirements

IELTS 5.5 or equivalent* (No band below 5.0).

Completion of Year 12 (or equivalent in the student’s home country).*

Students who have not completed high school must have relevant work experience or a qualification that indicate a likely success of course completion.

Tuition Fees

From $10,500 **

Payment Options

We have many payment options available depending on each individual student. Please Contact QAT to know what payment option suits you.

Qualification Units

Source and use information on the hospitality industry
Prepare and serve espresso coffee
Work effectively in hospitality service
Use social media in a business
Use hygienic practices for food safety
Prepare and serve non-alcoholic beverages
Serve food and beverage
Show social and cultural sensitivity
Provide responsible service of alcohol
Prepare and serve espresso coffee
Enhance the customer service experience
Purchase goods
Identify hazards, assess and control safety risks
Implement and monitor work health and safety practices
Monitor work operations
Manage diversity in the workplace
Manage conflict
Lead and manage people
Manage finances within the budget
Provide advice on food

Employment Opportunities

Possible job titles include:

  • Bar supervisor or team leader
  • Concierge
  • Duty manager
  • Food and beverage supervisor or team leader
  • Front office supervisor or team leader
  • Housekeeping supervisor or team leader
  • Gaming supervisor or team leader
  • Shift manager.

Further Study

Students can pursue further studies by enrolling into a Diploma of Hospitality Management through our pathway program. For information on our pathways, please see Pathways.

Alternatively, for a shorter study duration, apply to study a packaged course. Student can choose to package this course with diploma of Hospitality. For more information, please contact us.


Graduates can also choose to immediately commence their business career.

Any Questions?

For assistance, our Enrolments Team are more than happy to help you with any questions you may have.
Contact us now and we'll get you started.

*Alternatively, students are required to take a pre-test before enrolment.

**$500 materials fee and $250 enrolment fee; this is a guide only, please contact QAT for the exact cost.

Course Overview

  • Duration

    72 weeks

  • Intake Dates

    Every 6 weeks starting 01/29/20. See the PDF for all intake dates.

Enquire about this Course

What students are saying about QAT

“I had the opportunity to study at QAT, great people and great staff. I had many experiences, I had difficult moments and sometimes hard to express my frustrations, however the trainers always were there to support me, been patient with me they help me to continue until the end."
Leidy From Colombia
General English
Be Job-Ready! Start your education journey with QAT today.

Take the next step and enquire today at study@qat.edu.au or call us on +61 7 3002 0888.